Shipping & Receiving

Monarch ships worldwide, accommodating domestic and international customers.

Monarch ships worldwide.

+1 704 291 3300
+1 704 291 3333
info@monarch-usa.com

We’re ready to help!

Above typical shipping and receiving arrangements, we can take special requests that may require more complex logistics. Our staff is experienced in domestic and international transport for shipping or receiving Monarch machines, and any size parts our customers may need.

You may select your own shipping method for most products. Shipping method usually determines shipping time / transit time. We typically ship:

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Guidelines:

  • Some parts requiring sourcing from other facilities (UK or Japan) may require additional shipping times.
  • Shipping address needs to be physical (we do not ship to P.O. Box)
  • If you have an account with the shipping company, please provide this to our Shipping Department in advance.

We always put the customer first, and go to great lengths to assure prompt service. Please feel free to ask about the estimated arrival date of your order!

Shipping time changes based on the shipping method you choose. Processing time may be different for each item, where some parts may require additional processing and shipping time. Most orders can be shipped same-day from the Monroe, North Carolina Facility.

Hours of Operation

Shipping & Receiving
7:30AM-3:30PM (EDT)

Will-Call
8:00AM-4:00PM (EDT)

Closed holidays.

Ship-To:

Monarch Knitting Machinery Corporation
115 North Secrest Avenue
Monroe, North Carolina 28110
United States of America